Glossary
The terms we use, explained plainly
- Agent Builder
- A tool in Opigno that lets your own team create AI agents for its specific processes, described in plain language.
- AI agent
- Software that carries out a defined task autonomously, within limits set by the organisation.
- AI coach
- An AI that teaches, answers questions and checks understanding in the context of a person's own work. In Opigno it's called Clara.
- Capability profile
- A live record of what one person can do, built from their role, learning history and verified results.
- Competency framework
- A structured description of the skills and proficiency levels each role requires.
- Data residency
- The ability to choose the country or region where personal data is stored and processed.
- Extended enterprise
- Training for people outside the company: partners, distributors, resellers or customers.
- HRIS
- Human resources information system, the system of record for employees, roles and organisation structure.
- Learning Experience Platform (LXP)
- A platform that recommends and curates learning content based on interests and behaviour.
- Learning Intelligence Platform (LIP)
- A platform that connects what an organisation needs, what its people can do and what it trains, in a continuous loop: detect, teach, verify, measure again.
- Learning Management System (LMS)
- Software for delivering, tracking and reporting on training, built around courses and completion records.
- MCP (Model Context Protocol)
- An open standard that lets AI assistants connect securely to other software.
- Multi-tenant
- An architecture where one platform hosts many separate spaces, each with its own users, content, branding and rules.
- SCORM
- A widely used standard for packaging e-learning content. Opigno supports SCORM 1.2 and 2004.
- Skills gap
- The difference between what a role requires and what the person in it can currently do.
- Skills intelligence
- The ability to map, measure and analyse the skills of a workforce, and show where gaps matter most.
- Skills matrix
- A grid showing which people are qualified for which tasks or skills, often per line or site.
- Training effectiveness
- Evidence that training changed what people can do.
- Verified capability
- A skill a person has demonstrated, checked by an assessment, an AI coach or a qualified person.