Privacy Notice

Revision: April 2025

1. Introduction
Connect-i Sàrl (“Connect-i,” “we,” “us”), based in Préverenges, Switzerland, operates https://www.opigno.com (“Site”), a marketing and informational platform for Opigno Enterprise. This Privacy Notice explains how we collect, use, and protect your Personal Data when you visit or interact with the Site. It applies only to the Site, not the Opigno Enterprise SaaS platform, which is governed by separate terms. By using the Site, you consent to the practices described here. For questions, contact us at [email protected].

2. Definitions

  • Personal Data: Information relating to an identified or identifiable individual (e.g., name, email address).
  • Services: Website functionalities, including browsing, accessing content, submitting contact forms, and requesting demos.
  • User: Any individual or entity accessing the Site, including potential clients and general visitors.

3. Updates to This Notice
We may update this Privacy Notice to reflect legal or operational changes. Updates will be posted at https://www.opigno.com/privacy, and registered users will be notified via email, with changes effective 14 days after posting. Please review this page periodically.

4. Personal Data We Collect
We collect Personal Data you provide or that’s generated through your Site use, including:

  • Contact Information: Name, email, phone number, company, and country when you submit forms (e.g., contact or demo requests).
  • Account Data: Username, password, and preferences if you register for gated content or newsletters.
  • Usage Data: IP address, browser type, device details, and interaction patterns (e.g., clicks, pages visited) collected via cookies and analytics tools.
  • Communications: Messages or inquiries sent to us via email or forms.
    We don’t collect payment data through the Site, as transactions are handled by third-party providers under their privacy policies.

5. How We Use Your Personal Data
We use Personal Data to enhance your Site experience and for legitimate business purposes, including:

  • Site Functionality: To respond to inquiries, manage accounts, and improve navigation.
  • Personalization: To tailor content based on your preferences and usage patterns.
  • Marketing: To send newsletters or promotional offers (with your consent, which you can withdraw anytime).
  • Analytics: To analyze Site usage and performance, using aggregated, anonymized data.
  • Legal Compliance: To meet obligations under applicable laws, such as responding to legal requests.
    We don’t sell or share your Personal Data for third-party marketing purposes.

6. Cookies and Tracking Technologies
The Site uses cookies and similar technologies to improve functionality and analyze usage. Types include:

  • Essential Cookies: Enable core Site features (e.g., navigation, form submissions).
  • Analytics Cookies: Track usage patterns (e.g., via Google Analytics) to optimize the Site.
  • Marketing Cookies: Deliver relevant promotions (optional, based on your consent).
    You can manage cookie preferences through our consent banner or browser settings, but disabling cookies may limit Site functionality. See our Cookie Policy at https://www.opigno.com/cookie-policy for details.

7. Third-Party Services and Links

  • Analytics: We use Google Analytics to collect anonymized usage data. Google may store this data outside Switzerland, per its privacy policy (https://policies.google.com/privacy).
  • External Links: The Site may link to third-party sites (e.g., LinkedIn, X). We’re not responsible for their privacy practices, so review their policies before engaging.
  • Payment Providers: If you initiate a transaction (e.g., via a demo leading to a purchase), payment data is processed securely by third parties, not us.

8. Data Sharing and Transfers
We may share Personal Data with:

  • Service Providers: Trusted vendors (e.g., hosting, analytics) acting as data processors under strict confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or similar event, with your data protected under this Notice.
    Personal Data is stored in the European Economic Area (EEA), including Switzerland. If transferred outside the EEA (e.g., to Google Analytics servers), we ensure safeguards like Standard Contractual Clauses to maintain equivalent protection, per GDPR and FADP requirements.

9. Data Retention
We retain Personal Data only as long as necessary for the purposes outlined (e.g., responding to inquiries, analytics). Account data is deleted within 12 months of account closure, unless legally required to retain longer. Usage data is anonymized or deleted after 24 months, per applicable laws.

10. Your Rights
Under GDPR, FADP, and other applicable laws, you have the right to:

  • Access, correct, or delete your Personal Data.
  • Restrict or object to processing.
  • Request data portability in a machine-readable format.
  • Withdraw consent for non-essential processing (e.g., marketing).
    To exercise these rights, contact us at [email protected] with your ID. Requests are free unless excessive, in which case a reasonable fee may apply. We’ll respond within 30 days, subject to legal exemptions (e.g., if disclosure harms others’ rights).

11. Security
We use industry-standard measures (e.g., encryption, access controls) to protect your Personal Data from unauthorized access or loss. However, no internet platform is 100% secure, so we can’t guarantee absolute protection. Notify us immediately at [email protected] if you suspect a breach.

12. Data Controller
Connect-i Sàrl (CHE-114.078.026), Le Trési 6, 1028 Préverenges, Switzerland, is the data controller. Contact us at [email protected] for inquiries.

13. Complaints
If you’re concerned about your Personal Data, contact us first at [email protected]. You may also file a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local EU supervisory authority.

14. Governing Law
This Privacy Notice is governed by Swiss law, without regard to conflict of laws principles. Disputes are subject to the exclusive jurisdiction of the courts at Connect-i’s seat, with appeal rights to the Swiss Federal Court.